Showing posts with label Newegg. Show all posts
Showing posts with label Newegg. Show all posts

9.1.09

Newegg Eggsaver shipping - redux

Anyone who has ordered from Newegg.com knows that they sometimes offer free shipping with certain items. I suggest that, unless you have no urgent need for the item, you use UPS or FedEx to ship. The reason is that the Eggsaver shipping is provided by DHL and then handed off to the USPS for final delivery. This is common for small items such as Memory and processors. One major issue I had with this shipping method was that once it was handed off to the USPS DHL stopped reporting its progress, and it seemed that the Newegg shipping tracker didn't track it either. But, if you take your dhl tracking number and navigate your browser to http://webtrack.dhlglobalmail.com plug it in you will see the same information from Newegg but also a link to the USPS tracking number on the bottom right. Now at least you can tell when it arrives in your town.

HTH

11.1.08

Newegg + UPS Things to look out for

This has me a little peeved. I ordered a new Lenovo Thinkpad from Newegg.com on Wednesday at 4pm PST I also added rushed processing to hopefully get it shipped out ASAP as my current notebook died. I totally forgot that with Newegg in order to actually process your request for fast approval it states that it must be done before 12pm PST. Ok understandable, but I really would appreciate it if they said so on the order page where they provide a check box also if you say guaranteed 3 day service deliver on Saturdays! Again, if I placed a "rush" order on Wednesday why did my package not get shipped until Thursday night at 11pm? I think this will be the last time I ever use them. I have been surfing around and noticed I am not the only one who has had this issue. They need to make things more obvious on the website, ie. where it says 3 day shipping make it "3 Business day shipping" or "UPS 3 business day shipping". The only day I would not expect a delivery option is Sunday, call me crazy but I have received packages on Saturdays before from UPS. I am fairly irritated if you can't tell and I am thinking about calling them today to find out why they are so crytpic in the shipping/ordering procedures. I have to say this is my first "bad" experience with them but for a purchase to take 5 days from order to delivery with express processing and "3 day shipping" is a little beyond me.